The essential factor for outperformance.
Starting in 2012, Google analysed 180+ teams for two years to discover the most crucial factor in team excellence.
They studied everything from how often people socialised outside work, to their personality types, educational backgrounds, and seating arrangements. The results shocked everyone.
It wasn't expertise, resources, or even leadership style.
It was psychological safety.
What is Psychological Safety?
Popularised as a concept by Amy Edmondson, Psychological Safety is the shared belief that team members can take risks without facing humiliation or punishment.
In psychologically safe teams, team members:
01
Speak up without fear of judgment
02
Admit mistakes openly
03
Challenge ideas respectfully
04
Share incomplete work
05
Ask "silly" questions
Teams with high psychological safety outperformed their peers across every key metric:
41% Higher Productivity
76% Higher Engagement
50% Higher Retention
50% More Learning from Mistakes
Today's highest-performing organizations—from Pixar to NASA—have made psychological safety their cornerstone. Yet 75% of employees report their team lacks this critical foundation.
Measure, build, and maintain Psychological Safety.
Perspective Clients increased psychological safety by an average of 14.5% in just 1 year.
1
Perceived Psychological Safety
Perspective measures perceived psychological safety on a quarterly basis, helping team members to understand whether their colleagues feel that they have a voice, can communicate openly, and can take risks and innovate.
2
Applied Psychological Safety
Uniquely Perspective also measures how individuals within a team feel about specific team interactions. It captures individual reflections on team meetings, giving powerful and immediate feedback to team members.
3
Enabling Psychological Safety
There are many reasons why people do not feel comfortable openly expressing divergent opinions in a group. Perspective creates a psychologically safe way for all views to be shared, resulting in better decisions, more creativity, and better risk management.